You lose customers in the details you take for granted.

Your business

Business profile

0,0 ★★★★★ ★★★★★

across 128 reviews

0 Performance
3 messages unanswered
★★★★★

"I wrote on Friday. Nobody replied."

2 days ago
0 never return

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A customer's real journey

This is how you lose a customer without ever knowing

  1. Friday, 6:40 pm
  2. Friday, 6:52 pm
  3. Saturday, 11:20 am
  4. Wednesday, 9:15 am
  5. Friday, 12:40 pm
  6. The following Monday, 10:00 am
tunegocio.com/contacto

Tell me about it

Never sent. Like the last three weeks.

Unsent for 3 weeks

They find you on Google, like what they read and fill in the form.

The form has not sent anything in three weeks. Nobody has tested it since the redesign.

Are you open on Saturdays?✓✓

Hello?✓✓

Typing… since Friday.

No reply

They do not give up. They look for your WhatsApp and write to you directly.

Nobody answers. It is Friday evening and there is no message telling them when you will.

They look you up on Instagram to check you are still active.

The last post is five months old. Whoever ran the accounts left in March.

Written twice. Never read.

Duplicate, unread

Someone finally replies: "Hi! How can we help you?"

They have written twice. Nobody read any of it. They have to start over.

cuentapersonal@gmail.com

📎 quote_FINAL_v3(1).pdf

No longer the company from the website.

Loose PDF, no signature

They get the quote they asked for a week ago.

It arrives from a personal Gmail, with no signature, attached as quote_FINAL_v3(1).pdf.

Your competitor

next week
that same morning

Not cheaper. Just answered first.

Answered first

They hired your competitor.

Not cheaper and not better. They simply answered on Friday evening.

Noneofthosefailures wereonyourwebsite. Theywereallinyourbrand.

What people who have worked with me say

Words from those who have been
where you are now

Maria Gotor
I asked Andy for help creating my website on a friend's recommendation and I am very happy with the result. He understood the essence of what I wanted, guided and advised me and, best of all, how fast and simple the process was. He is there for every question that comes up and gives you a hand with whatever you need. Delighted with the work. Thank you so much.

Maria Gotor

Perinatal Psychologist · Málaga

Lucia Maida Tabarez
Andres created and currently manages my website. He is very professional and has made my site attract clients. I am a digital marketing professional and I chose him for everything related to SEO, user experience, Ads and much more.

Lucia Maida Tabarez

CEO · Creativa Comunicación Audiovisual, S.L.

Oliver Perez Parada
Andres is an exemplary, multidisciplinary, dedicated professional with great enthusiasm and passion for his work. Throughout the various projects we have done (marketing, communication, editing) the result has always been positive.

Oliver Perez Parada

Founder Warlands Corp · CoFounder: Easyfi, Trivium, Transferencia24

Projects

When I am not working,
I am building experiences

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Available for new projects

Where do we start?

What decides if they
come back is not the sale

We start with what you already have. 30 minutes, no deck and no pitch: you tell me how a customer reaches you today, and I tell you where they are dropping off and what I would fix first. If there is nothing to fix, I will tell you that too.

Get my free audit