A customer's real journey
How you lose a customer without ever finding out
Your business
- Friday
- 18:40Fills in the form on your website. It has not sent anything for three weeks.
- Hi, I sent you a message through the website. Could you send me a quote?
- Saturday
- 11:20Checks your Instagram to see if you are still active. Last post: five months ago.
- Monday
- Hi! How can we help you?
- I wrote to you on Friday, twice. Let me explain again: I need a quote.
- Wednesday
- Hi again, do you know when you can send me the quote?
- Thursday
- PDF · quote_FINAL_v3(1).pdf Here is the quote.
- 17:45From a personal Gmail, no signature.
- The following Friday
- Hi, did you get a chance to look at the quote? Are you interested?
- Thanks, but we have already gone with another company.
None of those failures were on your website. They were all in your business.
How I can help you
Four ways to stop losing customers.
Your customer journey, your website, its maintenance and your team's AI. Each service works on its own or combined with the others.
Customerexperience
I review every touchpoint, from the moment they find you to after they buy, and tell you what to fix first and with what.
See the service →AIyourteamuses
We pick the tools that fit your case, within the EU AI Act, and I train your team to use them from day one.
See the service →Websitesthatconvert
A new website designed so the visitor takes the next step: fast, clear and easy to edit on your own.
See the service →WordPressmaintenance
For the website you already have: updates, backups and monitoring every month, with the domain and access in your name.
See the service →What people who have worked with me say
“He understood the essence of what I wanted.”
I asked Andy for help creating my website on a friend's recommendation and I am very happy with the result. He understood the essence of what I wanted, guided and advised me and, best of all, how fast and simple the process was. He is there for every question that comes up and gives you a hand with whatever you need. Delighted with the work. Thank you so much.
Maria Gotor · Perinatal Psychologist · Málaga
See the project“He has made my site attract clients.”
Andres created and currently manages my website. He is very professional and has made my site attract clients. I am a digital marketing professional and I chose him for everything related to SEO, user experience, Ads and much more.
Lucia Maida Tabarez · CEO · Creativa Comunicación Audiovisual, S.L.
See the project“The result has always been positive.”
Andres is an exemplary, multidisciplinary, dedicated professional with great enthusiasm and passion for his work. Throughout the various projects we have done (marketing, communication, editing) the result has always been positive.
Oliver Perez Parada · Founder Warlands Corp · CoFounder: Easyfi, Trivium, Transferencia24
See the project
Personal projects
When I am not working,
I am building experiences
In progress → sinodo
2026AI does not have to be this complicated
- Next.js 15
- Clerk
- Supabase
Live → Sin Cargo 01 · Basic Fit
2026The campaign Basic Fit has not run in years
- Brand Experience
- Marketing de Guerrilla
- Caso de Estudio
Generador de Firmas HTML
2026Professional email signatures, without asking for your email
- React
- TypeScript
- Astro
Live → L.E.M.O.N.S. Framework
2026A six step method for better decisions
- HTML
- CSS
- Vanilla JS
Where do we start?
What decides if they
come back is not the sale
We start with what you already have. You tell me how a customer reaches you today, and I tell you whether I can help and where I would start. If it is not my field, I will tell you that too.
Tell me about your case